Return Policy


U Deliver Medical, LLC


PLEASE NOTE: THIS RETURN POLICY MAY CHANGE FROM TIME TO TIME AND CHANGES ARE EFFECTIVE UPON POSTING. PLEASE CHECK BACK FREQUENTLY FOR UPDATES AS IT IS YOUR SOLE RESPONSIBILITY TO BE AWARE OF CHANGES. WE DO NOT PROVIDE NOTICES OF CHANGES IN ANY MANNER OTHER THAN BY POSTING THE CHANGES AT THIS WEBSITE.


Step 1:

We accept returns 30 calendar days after delivery of the product, which is determined by carrier tracking information.


Before returning any product, please notify U Deliver Medical of your intent to return by email at customerservice@udelivermedical.com. Please email the following information: customer name, order number, item(s) to be returned, quantity being returned and the reason for the return.


Step 2:

On all product returns, you are responsible for arranging shipment of the product back to U Deliver Medical. You may use USPS, UPS, FedEx, or any other ground parcel carrier of your choice. Our shipping address is:

Returns

U Deliver Medical

7900 Excelsior Blvd, Suite 108

Hopkins, MN 55343


Step 3:

If you are returning an item that is defective or shipped in error by U Deliver Medical, we apologize for your inconvenience. We will reimburse you the cost to ship the product back to us.


If you paid for the purchase with a credit card, your account will be credited back the amount of the purchase once the product has been received.


For ANY returns that are not an error by U Deliver Medical, the customer is responsible for the return shipping expense.


Share by: